Claims-grade evidence, every turnover
Win the damage disputes you should be winning.
OvrSee captures claims-grade evidence at every property turnover. When a guest damages your property, you don't argue — you attach the file. The underwriter pays.
sha256:f7c2…0a8e- 01
Cleaner's statement
Contemporaneous voice declaration at every walkthrough.
1 voice declaration · 4 voice notes · 38s
- 02
Automated corroboration
Before-and-after summary on flagged damage.
47 photos compared · 6 anomalies
- 03
Hashed forensic archive
SHA-256 on capture · EXIF preserved · 18 mo. retention.
47 photos · 1 video · 2m18s
The evidence
Three independent layers of evidence. Every turnover. Every property.
Your cleaner's statement
A contemporaneous voice declaration at every turnover, timestamped and GPS-verified. Your operative is a witness who was there — not a rubber-stamp on an algorithm.
Automated corroboration on flagged damage
When your cleaner flags damage, OvrSee compares the current walkthrough against the previous one and generates the formal before-and-after summary for your claim.
A hashed forensic archive
Every photo is SHA-256 hashed on the device, EXIF preserved, GPS dual-source verified, stored immutably for 18 months. An unbroken, tamper-evident chain of custody.
All three layers run on every turnover. Built to an insurance standard, not just an OTA one.
The platform
Stop paying four tools to do half the job.
A 20–100 unit operator typically pays for cleaning quality, damage workflow, review management, and complaint tracking separately — none of them built for short-term rentals, none of them talking to each other. OvrSee is one platform. Evidence is the centre of gravity; the rest is the operational layer around it.
Four tools. None talking to each other.
- Cleaning quality appext
- Damage workflow toolext
- Review platformext
- Complaint trackerext
Separate subscriptions. Separate vendors. None designed for STR.
One platform. Evidence at the core.
OvrSee — the operations & evidence platform
evidence · cleaning · claim packs · complaints
Integrates with what genuinely moves revenue
- PMS — Hostaway, Guesty, Hospitable
- Pricing engine
What's live today
shippedOne platform, six things it does well.
Evidence & claims
A sealed, GPS-verified, timestamped record on every turnover. Claim packs assembled in one click. Filing deadlines tracked per route so the window never slips past you.
Cleaning quality & operatives
Cleaner reliability in numbers instead of gut feeling. Reliable cleaners earn more work; the unreliable ones quietly get fewer offers. Scores travel with the operative across the portfolios they work.
Bookings & turnovers
Paste your OTA calendar links once. Every checkout becomes a scheduled turnover automatically; the job runs itself end to end. You only step in when something is genuinely broken.
Complaints
Every complaint logged, categorised, and tied to the turnover and cleaner responsible. Repeat offenders surface automatically rather than getting lost in the inbox.
Coverage risk
Green, amber, red across the next seven days of turnovers. You sort the amber before it goes red, and the red before a guest is checking in to a property nobody's cleaning.
Operational analytics
See the operation the way an outside operator would. Which properties drag the portfolio, which cleaners are exceptional, which claim routes you win and lose — and why.
Coming to the platform
Upcoming · not live todayOn the roadmap. Not in the product yet.
These rounds out the platform but aren't live. We'd rather list them clearly as upcoming than imply something we haven't shipped.
Property home manual + guest chatbot
A property-trained assistant that handles the routine questions a guest asks during a stay, so only the things that genuinely need you reach you.
Smart review routing
Happy guests guided toward public reviews; unhappy guests routed to private feedback you can actually act on.
ROI analytics
What the platform recovered for you — disputes won, hours saved, tool spend consolidated — surfaced as a single number you can defend to an owner.
You consolidate the sprawl. You keep the tools that genuinely move revenue. The economics work out before the first claim.
The upside
The one time it matters, you'll have the evidence to win.
Guest damage is rare. When it happens, it's expensive — and you never know which booking it'll be. OvrSee pays for itself month to month on the tools it replaces. The protection is the upside you can't predict: the dispute you'd otherwise have lost, won, because the evidence was already in the file before you knew you'd need it.
For management companies
Managing properties for owners? Every claim you lose, you explain to someone else.
When you manage on behalf of owners, a lost damage claim isn't just a cost — it's a conversation with the owner about why you didn't have the evidence. OvrSee gives you a defensible record on every property you're trusted with.
Sits under your PMS
OvrSee doesn't replace your PMS. It sits underneath it.
If you run Hostaway, Guesty, or Hospitable, keep them. OvrSee is the protection and operations layer beneath your PMS — the evidence, the cleaning quality, the claim packs. We build into the gaps the PMS leaves open, and integrate with the categories where the incumbents are genuinely excellent. OvrSee is not a channel manager and not a PMS. It works alongside the one you already have.
See what claims-grade evidence actually looks like.
Sample claim packs are assembled from anonymised real turnover data, with the source manager's consent. Tell us a bit about your portfolio and we'll send one over.